Privacy Policy
Last updated: 28 March 2026
1. Introduction
EqPlat (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.
Your use of EqPlat is also governed by our Terms of Service.
Your use of EqPlat is also governed by our Terms of Service.
2. Information We Collect
Personal Information
We may collect:
- Name and surname
- Contact details (email, phone number)
- Date of birth
- Any information you voluntarily provide
Analytics Data
We use Umami (a privacy-focused analytics service) to collect limited, anonymous usage data such as:
- Pages visited
- Referrers
- Device and browser type
- Approximate geographic region
- Does not use cookies
- Does not store personal identifiers
- Does not track users across websites
- Does not use features that identify returning users across sessions
3. How We Use Information
We use your information to:
- Provide and maintain the platform
- Communicate with you
- Improve functionality
- Ensure security and prevent abuse
4. Advertising
EqPlat may display advertisements within the platform.
- Advertisements are not personalised
- No behavioural tracking or profiling is used
- We do not identify individual users for advertising purposes
5. Data Storage and Security
Your data is stored using secure cloud infrastructure. We take reasonable measures to protect against unauthorised access, loss, or misuse.
6. Data Location
Where possible, EqPlat uses South African data centre regions to store and process personal information. However, some data may be processed outside South Africa as part of global cloud infrastructure and third-party services. Analytics data is processed in the European Union. We take reasonable steps to ensure that any cross-border data transfers are subject to appropriate safeguards.
7. Data Sharing
We only share data:
- With service providers required to operate the platform
- When required by law
8. Data Retention
We retain data only as long as necessary to provide our services or meet legal obligations.
9. Your Rights
You have rights in relation to your personal information under applicable laws, including POPIA. These may include the right to:
- Request access to your personal information
- Request correction or deletion
- Object to certain processing
10. Cookies
EqPlat does not use cookies for analytics or tracking purposes.
11. Contact
Email: info@eqplat.app